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Job Details

Health Care Administrative Support

Tracking Associate (Bilingual Spanish/English) - Recalls  Bronx, NY  Posted: 5/21/2024
Job Description

Job ID#:


Job Category:

Health Care Administrative Support

Position Type:

Employee (Full Time)

Position Summary:
Tracking Associates contact Referral Specialists to obtain consult reports and work closely to facilitate rescheduling appointments when necessary. Through phone calls, letters, and continual communication, the Tracking Associate is an important linkage between the patient and the referral provider(s).
This position is based out of the Bronx and requires a full-time commitment from Monday to Friday 8:00 am to 5:00 pm. The role is currently hybrid (work from home 4 days and working onsite 1 day), however candidates must be open to commuting to the Bronx onsite in the future. 
Minimum Qualifications:
  • High School Diploma required, Associate Degree a plus. 
  • Administrative Medical Assistant highly desired.  
  • 1-2 years of administrative experience is required within healthcare setting.
  • Bilingual Spanish/English required.
  • Must be skilled in using Microsoft Word and Excel.
  • Customer service skills are required.
  • Ability to multi-task and effectively communicate with others.
Key Duties:
  • Assist in the tracking and recalling of patients and results.
  • Follows-up referral sources.
  • Prepare monthly reports.
  • Conduct follow up and send letters to patients for reminders for preventive and chronic care services due. 
  • Perform hospital and ER tracking. 
  • Perform cancer screening tracking.
  • Other duties as assigned by manager.
Starting Compensation: Minimum $18.75 per hour ($39,000 annually); Minimum $18.75 per hour ($39,000 annually)  

As a full time associate at Urban Health Plan, you'll enjoy:
  • Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
  • Dental, Vision, and prescription Coverage 
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Programs
  • Employee Assistant Programs
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan
  • $50,000 term life Insurance
Work Environment Type, Location, and Schedule:
Candidates must possess availability to work a hybrid schedule working based out of the Bronx when onsite. Candidates must possess availability to work Monday - Friday 8:00am - 5:00pm. 

About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do. 

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

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