Description:Provides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre-delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and other areas as expertise grows. Manage training schedule. Deliver instructor-led technical training courses to FIAT Chrysler Dealer and Fleet Technicians, corporate personnel at FIAT Chrysler Technical Training Centers and mobile locations - Prepare for and maintain the highest-level of technical proficiency in all Skill Areas - Manage individual course registration and roster processing - Maintain the operational integrity of training vehicles for classroom activities - Utilize all available FIAT Chrysler resources to maintain the highest level of technical proficiency - Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components, Diagnosis equipment and software updates - Monitor and maintain seat fill - Provide feedback to Training Development Team - Support Course Development Team if/when required - Coordinate new model launch training together with Business Center needs - Analyze data and communicate with BC and dealers on the specific training required for each dealer to complete "Dealer Standards". - Monitor progress towards Dealer Standards and coordinate course offerings with dealer needs. - Follow-up with dealers to ensure attendance at necessary courses - Council with new Service Managers to help them understand and utilize technical training for the benefit of the dealership - Conduct (as needed) Curriculum Planning Meeting with all Service Managers
-Bachelor's Degree preferred or equivalent experience.
-Technical knowledge of automotive components and systems, Ability to interact effectively with various personality types, Strong communication skills -- written, verbal and platform
-Ability to multi task and work in a rapid paced environment, Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)