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Job Details

Professional Service

Project Manager-Learning & Design  Redmond, WA  : 3/25/2022
Job Description

Job ID#:


Job Category:

Professional Service

Position Type:


Positions Available:



Project Manager
Our Learning Solutions Team is looking for a creative and experienced Project Management professionals to lead the development of custom training programs. They should be able to manage the learning initiatives, support the planning and management of all efforts associated with the project/program by interfacing with senior management, project team members, and the client to meet customer and company expectations.
  • Custom online courses with full audio, media, and learner interactivity
  • Instructor-led classroom and virtual classroom presentations
  • Pod casts, recorded presentations, print deliverables, and knowledge assessments
  • Global audiences would be North America, EMEA, Asia-Pacific, and LATAM
  • Having prior direct or indirect Microsoft Company experience is preferred
Job Responsibilities: Essential duties and responsibilities include the following; other duties may be assigned.
Client Management
  • Establishes rapport and maintains collaborative relationships on projects with primary client contacts and key stakeholders
  • Recommends solutions for innovation and/or improvement aligned with business strategy when appropriate; engages peers for expertise for input and validation
  • Works in partnership with third-party vendors as needed to meet client needs
  • Supports business development (discovery, estimates, presentation) efforts as required
  • Collects feedback and data; implements continuous improvement
Project Management
  • Develops and manages a set scope of work within the project through setting effective expectations, communication, change management control, budget control and management, issue escalation and resolution, and overall business understanding of the project needs
  • Maintains routine communications (written and verbal) with senior management and the client concerning all aspects of the project
  • Effectively manages multiple training projects simultaneously
  • Actively supports and communicates detailed project plans and schedules
  • Resolves resourcing constraints or conflicts
  • Escalates visibility to issues; offers solutions and drives issues to resolution
  • Maintains project data in resourcing, financial, and data management systems as required
Team Management
  • Establishes rapport with development team(s) and key stakeholders
  • Aligns internal development schedules and processes to deliver on client"s vision
  • Interfaces with project team members including internal staff in various offices and teams, third-party organizations, and the client, often dispersed geographically
  • Provides direction to assigned project team members and collaborates with peers to prioritize competing commitments among shared resources
  • Supports the development of team members professionally and technically

Job Requirements


Required Skills
  • Eight or more years" experience managing learning development & design projects, including defining project scope and budget, creating project schedules, managing project resources, resolving issues, and reporting status
  • Exceptional written and communication skills
Desired Attributes
  • Familiarity/experience with instructional design, adult learning, and/or content development (e.g., ADDIE, Agile) for common modalities (e.g., WBT/OLT, ILT, VILT, etc.)
  • Relationship development and management
  • Ability to manage multiple priorities and projects under aggressive deadlines
  • Ability to respond to constant change and remain flexible
  • Conflict resolution, adaptability/flexibility, and dealing with ambiguity
  • Detail orientation
  • Strong work ethic
  • Positive, enthusiastic, 'can do' attitude
  • Initiative and problem-solving ability
  • Strong consultative leader with internal and external stakeholders
  • Begin adding value starting with their first client interactions.
  • Having prior direct or indirect Microsoft Company experience is required
Education: Bachelor"s degree or equivalent required. Master"s degree or equivalent preferred. Individuals with relevant work experience will be considered in the absence of a degree


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