Technical Writer/Procedure Developer Chesterton, IN : 10/22/2021
Descripción función
Vacante núm:
14819
Categoría de vacante:
Technical
Tipo de cargo/puesto:
Employee
Puestos disponibles:
3
Detalles:
Role Overview
Looking for a Technical Writer / Procedure Developer who ideally has experience in the Steel Industry. Candidate needs to be very detail oriented and computer savvy. They will be working in multiple systems to write and upload the procedures. Starting off with Operations Procedures, but could branch out eventually into Lockout/Tagout, PM's etc. Will involve equipment walkdowns, observations, interviewing Operators and Technicians, taking photos, etc. This role will be 50% on site in Burns Harbor, IN, 50% remote. Travel expenses covered and per diem provided.
Objectives of this Role
Develop comprehensive documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Requisitos de trabajo
Details:
Skills and Qualifications
5-7 years' industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with manufacturing of steel products to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content