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Job Details


Technical


Technical Writer/Procedure Developer  Chesterton, IN  : 10/22/2021
Job Description

Job ID#:

14819

Job Category:

Technical

Position Type:

Employee

Positions Available:

3


Details:

Role Overview
 
Looking for a Technical Writer / Procedure Developer who ideally has experience in the Steel Industry.  Candidate needs to be very detail oriented and computer savvy. They will be working in multiple systems to write and upload the procedures.  Starting off with Operations Procedures, but could branch out eventually into Lockout/Tagout, PM's etc.  Will involve equipment walkdowns, observations, interviewing Operators and Technicians, taking photos, etc. This role will be 50% on site in Burns Harbor, IN, 50% remote. Travel expenses covered and per diem provided.
 
Objectives of this Role
  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
 
Daily and Monthly Responsibilities
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
 

 
Job Requirements

 
Details:

Skills and Qualifications
  • 5-7 years' industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with manufacturing of steel products to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content




 

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