Job Details


Post Closing Manager  San Diego, CA  Posted: 7/29/2020
Job Description

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Plaza Home Mortgage, Inc., a national wholesale and correspondent mortgage company headquartered in San Diego, California, has a full-time opportunity for a Post Closing Manager in San Diego, California with our Corporate Office. This position can be remote and applicants outside of California are also encouraged to also apply.
Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza maintains a network of Operations Centers and employs mortgage associates nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.
Our ideal candidate should be hardworking and maintain high levels of professionalism and ethics.
The Post Closing Review Team Supervisor is responsible for managing, coordinating, and directing the daily operations of the Post Closing Team. This position monitors pipelines of funded loans and ensures efficient and timely completion of the daily department workflow. The department ensures accurate closing disclosures and sends out post-consummation Closing Disclosures and works with the accounting department to issue tolerance cures when required.
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager. Job duties may change as required by needs of company. Must complete all required industry and compliance training as required by Plaza Home Mortgage.
1.Manage daily production of post-closing pipeline, processes, and personnel.
2.Serve as escalation point for any issues.
3.Review loans to ensure they close and fund in adherence to Plaza’s policy and procedures, and are in compliance with TRID.
4. Manage the completion of tolerance cures and post-consummation closing disclosures.
5.Send out post-consummation closing disclosures and tolerance cures as needed, and ensure copies are maintained in the virtual loan file.
6.Maintain loan-level error logs and send reports as needed to regional managers.
7.Examine Post Closing Reviewer’s files as needed.
8.Train, develop, and mentor associates in the Post Closing department.
9.Ensure regular communication to the post-closing team of changes to policies and procedures.
10. Ensure timely resolution within 60 days of consummation to outstanding closing defects.
11. Work with title companies, settlement agents, closing agents, and attorneys when necessary.
12. Other duties as assigned.

Job Requirements:

  • High school diploma or equivalent required; College degree preferred
  • Knowledge of mortgage banking closing policy and procedures
  • Experience with Loan Origination Systems (LOS) such as Calyx Point and Ellie Mae
  • Experience with Document Preparation Software such as DocuTech or DocMagic
  • Knowledge of paperless file environments and image software repository
  • Demonstrated skill in monitoring and overseeing loan production pipeline
  • Excellent written, verbal, and interpersonal communication skills essential
  • Strong attention to detail and  the ability to efficiently and consistently produce accurate work
  • Capability of multi-tasking and prioritizing work in fast-paced environment with heavy volume of transactions, as well as be able to meet and handle deadlines
  • Solid organizational and problem-solving skills
  • Proven aptitude to work in both a team and individual environment
  • Sound judgment skills to make quick decisions within written policy and standard operating procedures essential
  • Proficiency with computer systems including MS Office (Word, Excel, and Outlook) and Internet Browsers
  • Managing Performance
  • Delegating
  • Analytical Thinking
  • Dependability
  • Adaptability
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided.


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