Job Details


SVP, Chief Underwriter  San Diego, CA  Posted: 7/20/2020
Job Description

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Plaza Home Mortgage has an exciting opportunity for a dynamic Senior Vice President, Chief Underwriter at its Corporate headquarters in San Diego, California.
Plaza is celebrating 20 successful years as a TPO and is looking for an executive who will drive strategic issues governing loan quality and manage day-to-day underwriting operations, including effectively communicating the company’s credit policy within the organization’s underwriting and production teams. Key responsibilities include maintaining and communicating changes to agency and investor guidelines and processes; identifying best practices; recommending changes and monitoring adherence by developing and maintaining strategic risk policy that support Plaza’s risk management goals. In addition, the role acts as a liaison between credit policy and the divisional regional sales management. The position reports to the Executive Vice President, Operations on all organizational, strategic and policy initiatives of the department. Key qualities include strong recruiting skills and talent management, as well as superior communication and analytical skills. The successful individual will need to balance production growth goals with strong credit risk management practices. Plaza offers competitive compensation, outstanding benefits and a state-of-the-art campus.  

The SVP, Chief Underwriter will focus on broad issues that govern loan quality at Plaza Home Mortgage and manage day-today operations, including effectively communicating Plaza’s Credit Policy to Plaza’s underwriting and production teams.

Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager. Job duties may change as required by needs of company. Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Maintain and communicate changes to agency and investor guidelines and processes.
  2. Identify best practices, recommend changes and monitor adherence by developing and maintaining strategic risk policy that supports Plaza’s goals.
  3. Act as a liaison between Credit Policy and the Regional Office Network.
  4. Work directly with the EVP of Operations on the organizational, strategic, and policy initiatives of the department.
  5. Balance production growth goals with strong credit risk management practices.
  6. Utilize knowledge of mortgage industry, real estate market trends, Plaza’s risk philosophy, and relevant loan performance data.
  7. Participate with other departments in designing, developing, implementing, monitoring, and maintaining Plaza’s products, programs, initiatives, policies, procedures, and guidelines with expertise.
  8. Develop and communicate eligibility criteria, data entry or other relevant information relating to Plaza’s products and programs.
  9. Serve as a liaison with FHA, VA, Fannie Mae, Freddie Mac, and investors regarding enhancements or changes to their guidelines and services, including use of their automated decision systems and exceptions, approving products, programs, and guidelines.
  10. Work closely with the Operations and Risk Management teams to evaluate performance and organizational trends and recommend changes ensuring the quality and profitability of the organization.
  11. Prepare and distribute comprehensive communication by managing communication through memos, bulletins, announcements, and guideline releases to ensure consistency amongst all departments.
  12. Promote the development and sharing of best practices.
  13. Review loans escalated through the appeals process by the Divisional Vice Presidents or the Corporate Underwriting team.
  14. Oversee and administer workflows to ensure the most efficient and cost-effective processes are maintained throughout the underwriting process.
  15. Perform and present a comprehensive group of reports and analysis of performance related data for the department.
  16. Other duties as assigned.

Job Requirements:

  • Must be able to work at Corporate office in San Diego
  • College degree in related field or any equivalent combination of training, education, and experience that demonstrates the ability to perform duties of the position
  • 15+ year experience in mortgage banking
  • 10+ years in Credit Risk/Policy Analyst type position
  • Minimum of 5 years supervisory/management experience
  • Extensive knowledge of the principals, concepts, strategies and practices used in credit risk management with a strong understanding of agency and investor underwriting guidelines and knowledge of sales of mortgage loans into secondary market
  • Ability to understand and make recommended changes to Standard Operation Procedures
  • Familiarity with state and federal lending regulations required
  • Understand HMDA, Regulation B, FHLMC, FNMA, FHA rules and processes
  • Excellent oral, written, and interpersonal communication skills
  • Exceptional attention to detail
  • Excellent research and organizational skills
  • Ability to manage time, multi-task, prioritize work in a high paced environment
  • Ability and experience handling deadlines
  • Ability to maintain confidentiality
  • Proficient knowledge of MS Office (Word, Excel, Access, and Outlook)
  • Experience with Desktop Underwriter and/or Loan Prospector underwriting systems required
  • Knowledge of DataTrac and Calyx Point Software systems
  • Ability to learn and train others in the use of specialized mortgage lending software required
  • Effective problem-solving and leadership skills are essential
  • Ability to motivate and train others in a team environment
  • Strong talent management skills
Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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