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Job Details

Vendor Management

Vendor Manager  San Diego, CA  Posted: 9/5/2019
Job Description

Job ID#:


Job Category:

Vendor Management

Position Type:



Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has a full-time opportunity for a Vendor Manager in San Diego, California with our Corporate Office. *Must Work Onsite – Remote applicants will Not be considered.

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza maintains a network of Operations Centers and employs mortgage associates nationwide. Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.

Our ideal candidate should be hardworking and maintain high levels of professionalism and ethics.


The vendor manager is responsible for the enterprise-wide management and governance of Plaza’s vendor relationships.  The vendor manager is the person that provides product and service purchasing guidance for the organization.  Although not necessarily limited to these items, responsibilities include evaluating a potential provider's reputation, resources and expertise as well as helping with negotiations and contracts.      
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive  The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Effectively manages vendor relationships and develops vendor management strategies and processes.
  2. Ensures vendor services and related contracts support Plaza’s business objectives.
  3. Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished.
  4. Perform as functional bridge amongst external vendors as well as internal stakeholders.
  5. Negotiates contracts in collaboration with stakeholders, securing timely and accurate contract amendment and renewal.
  6. Help and coordinate vendor processes and methods to approve vendors.
  7. Troubleshoot all vendor problems and present to management, as required.
  8. Ensure to collaborate with IT areas to assure vendor partners are effectively managed and contracts are completely leveraged.
  9. Serves as the primary, centralized resource for information on vendor cost, services, contract terms, quality and performance.
  10. Ensures appropriate documentation and tracking of vendor information for multiple purposes including audits, quality indicators, service scope, contract renewal and cost efficiency.

Job Requirements:

  • Bachelor’s degree required
  • 5+ years experience in Vendor Management
  • Mortgage Banking industry experience preferred
  • Project management experience strongly preferred
  • Exceptional oral and written communication skills
  • Ability to think and plan strategically, yet execute tactically
  • Outstanding negotiation and relationship building abilities with external and internal stakeholders
  • Strong analytical and problem solving ability
  • Excellent conflict resolution skills
  • Exceptional attention to detail with the ability to consistently produce accurate work, manage time, multi-task and prioritize work in a high paced environment
  • Ability and experience in managing to and meeting deadlines
  • Outstanding interpersonal and problem solving skills
  • Ability to work productively in both team and individual environments, and to manage multiple priorities 
  • Planning and Organizing
  • Analytical and Critical Thinking
  • Relationship building
  • Business Perspective
  • Strategic Thinking
  • Team Work
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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