The key responsibilities of a Solutions Analyst Specialist is to focus on data analysis, the development and customization of analytical tools for accounting and operations, and providing customer support for all assigned software applications. The Solutions Analyst Specialist must work closely with the development, accounting and operations teams to ensure specifications for a software are implemented accurately and presented to end users. This position also requires effective resource management in terms of personnel, hardware, software, budget, and project management for specifically-assigned software applications and projects.
Essential Functions and Principal Accountabilities:
Data analysis
Customer Support
Analyzing day-to-day production issues and identify short term/long term fixes
Tracking and appropriately escalating production issues
Testing and supporting the deployment of applications
Supporting application releases and change management functions
Preparing and maintaining comprehensive administrator documentation
Supporting proprietary, as well as 3rd-Party software applications
Identifying, documenting, and reporting software bugs/functionality issues to vendors and monitoring them for corrective action
Creating specifications for new or existing products
Creating/using SQL queries for issue resolution and reporting
Interfacing between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
Manage Projects by coordinating with Users, Developers and various other groups.
Job Requirements
Bachelor's degree in Accounting, Computer Science, or Information Systems preferred
7 plus years experience in Accounting or Information Systems
Familiarity with the Oil & Gas industry a must
Excellent team leadership/project management skills
Strong analytical abilities
Ability to gather and document business requirements, develop system specification documents, and design workflow charts and process maps
Experience with QC/QA software testing procedures
Working knowledge of query/reporting tools such as TOAD, Crystal Reports/Business Objects, SQL, and Spotfire
Working knowledge of Microsoft products: Word/Excel/Access/Visio/Project
Working knowledge of relational databases-Oracle, SQL Server
Experience with Oil & Gas Accounting and/or Financial Reporting
Experience with Python, Elasticsearch, and/or MEMSQL a plus
Experience with Financial Software HFM or IDEAS a plus
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