Job Details
Supportive Housing
Case Aide Bronx, as : 3/19/2024
Job Description
Job ID#:
3839
Job Category:
Supportive Housing
Position Type:
Full Time
Details:
Under supervision of the Program Director, the Case Aide is responsible for providing coverage, support, and crisis intervention to tenants/guests/staff at Ilene R. Smith. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities as defined by the ADA to perform the job's essential functions. Pays:$35,000 per year
- Ensure the safety of the facility and the tenants.
- ensure tenants are in basic adherence with Rules and Regulations, provide mild interventions, keep staff up to date to provide higher level interventions
- Enter Progress Notes in Awards for all tenant interactions and daily report logs promptly and accurately.
- Ensure facilities are maintained and repairs are followed up to create a positive environment of care. This includes ensuring the staff areas and communal areas are cleaned and organized and trash is emptied. Work orders to be forwarded to the appropriate person.
- Monitor the facilities, staff, and tenants to ensure that all operations are within the Acacia's expectations, regulations, and contractual obligations
- Provide on-site crisis intervention
- Maintains appropriate documentation of all tenant's contacts in log
- Handle special assignments, duties and functions as assigned
- House Runs and Home Visits -Conduct Home Inspections of tenant units and maintain a regular presence in the lobby and on the residential floors during scheduled program hours.
- Maintains notes on approved tenant meetings held in conference room
- Assist tenants with laundry, shopping, appointments, if needed and directed by supervisor
- Ensure laundry room is closed/opened at appropriate hours
- Acts as liaison between participants, superintendents and building managers to ensure all emergency repairs are reported
- Maintains a Resident Monitor Log, which includes tenant/guest activity and facility observations
- Reports all non-compliance issues with respect to the tenants, guests, apartments and building to the Supportive Housing Manager or On-Call Staff, including incidents requiring immediate attention
- High School Diploma/GED required, associate degree preferred
- Bi-1ingua1 (English/Spanish), preferred
Job Requirements