The Senior Administrator of Residential Programs; is responsible for maintaining the quality and effectiveness of clinical services for the Residential portfolio. The portfolio includes oversight of seven residential programs located across four boroughs (Manhattan, Brooklyn, The Bronx, and Queens) as well as several grants within the residential programs. The position incorporates direct staff supervision and a range of administrative tasks related to ensuring quality clinical operations across the programs. She/he is responsible for maintaining regulatory compliance with the State of Office of Addiction Services and Supports (OASAS).
The Senior Administrator of Residential Programs will provide supervision of clinical activities as directed by Vice President of Behavioral Health Services. Under the supervision of the Vice President of Behavioral Health Services, the requirements listed below represent the knowledge, skill, and/or ability required of the Senior Administrator position. Senior Administrator ensures strength-based and person-centered quality of care provided in a therapeutic environment. Employees in this position participate in the development and implementation of organizational policies and procedures. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to the operational needs of the organization. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The salary range is $120-130K
KEY ESSENTIAL FUNCTIONS:
- Oversee all aspects of the day-to-day operations of the assigned residential programs, establishing effective and efficient operations in accordance with agency and OASAS regulations within 819 and 820 regulations. Have strong knowledge of 820 conversation process and regulatory expectations.
- In the absence of a program director, manage the day-to-day activities of the program. Manage the administrative staff through supervising the hiring, orientation, training, and total performance management processes.
- Supervise all clinical leadership staff and workflow; including delegating assignments and monitoring effectiveness to ensure best practices within the program.
- Manage the staffing requirements for the practice including evaluating staffing needs and participating in the hiring process.
- Ensure programs are consistently financially stable and if a deficit occurs; implement corrective actions measurement to secure financial health and stability.
- Participate in the various division committees (i.e., Incident Review committee, Quality Improvement, Integrated Care, etc.)
- Monitor Risk Management processes and provide clinical recommendations on evidence-based interventions and practices.
- Assist in crisis management and oversee all incident reporting to appropriate agencies (Justice Center, OASAS, etc.)
- Ensure programs are complying with key indicators, new initiatives, budget expectations, and grants and prepared for upcoming regulations or reimbursement expectations.
- Provide counsel and expert advice to the program directors and other staff for quality and performance improvement.
- Lead/participate in special projects and other duties as instructed by the Vice President of Behavioral Health Services.
- Educates and supervise staff to minimize turnover and strengthen professional development.
- Ensures physical appearance of all programs are maintained and in compliance with established safety programs and regulations.
- Must be fully vaccinated against covid-19
- New York State License or Qualified Health Professional (QHP) required (e.g., LMSW, LCSW, CRC, LMHC, etc.).
- Master's Degree in business administration, human services administration, public health/related field or five years of progressive management responsibility in healthcare or experience that demonstrates knowledge of operations in health services organization industry.
- Minimum of six years related supervisory experience required, with a minimum of three years of advance management experience, preferred.
- Excellent project management skills with ability to manage multiple priorities.
- Ability to work collaboratively and cross-functionally. Must possess effective oral and written communication skills.
- Must possess current knowledge of regulatory standards, legal requirements, trends, legislation and emerging practices of Substance Use Disorder Services.
- Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word
- Strong financial and analytic skills; including knowledge of developing and managing operating budgets and expense and revenue management.
- Ability to deal with multiple sensitive issues with diplomacy and discretion. Must be able to multi-task with strong organization skills.
- Commitment to cultural diversity and sensitivity.
- Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency, integrity and commitment to quality.
- Must complete Clinical Supervision Foundations Training I and II within six months of hire and SBIRT, MAT, Ethics and Confidentiality online training within 30-days of hire.
- Bilingual English/Spanish preferred
*Acacia Network is an equal opportunity employer*