Career Opportunities at Acacia


Job Details

CCBHC/ACDP Expansion

Evaluator  Bronx, NY  : 11/4/2021
Job Description

Job ID#:


Job Category:

CCBHC/ACDP Expansion

Position Type:

Full Time


Under supervision of the Quality Administrator, The Evaluator is responsible for providing direct support to the clinic's quality improvement plan; including the design and oversight of activities that support quality improvement initiatives. The Evaluator will be focused on projects supporting the implementation and improvement of initiatives in medical, mental health, and care coordination services by using a team-based method to achieve improved outcomes as well as improving patient experience.  The Evaluator will use clinical applications software to design interventions
support teams in carrying out the interventions, and in capturing data to support workflows and measure improvement.
The salary is $85-90K
KEY ESSENTIAL FUNCTIONS:                                                                                                                           
CCBHC Evaluator will play a critical role in the successful implementation of the CCBHC Expansion program by designing, implementing and overseeing all evaluation activities for the purpose of performance management and quality improvement, and to ensure compliance with contractual requirements. This includes direct data collection through meeting with patients directly, and ongoing collaboration with clinical teams.
General Responsibilities:
  • Develop, implement, and monitor an evaluation plan addressing program goals and objectives; performance measures; program evaluation questions; data collection, analysis and reporting methods.
  • Collect relevant SAMHSA NOMS and other data through electronic means, via providers, and through direct meetings with patients by phone, in-person, and via telehealth platforms.
  • Develop policies, protocols and procedures related to data collection and data management to ensure program data are gathered efficiently and accurately; implement trainings to ensure program staff are effectively and consistently adhering to these policies, protocols and procedures.
  • Collaborate with DCOs and referral partners to facilitate the development of data-sharing and data-use agreements.
  • Collaborate with Callen-Lorde's HIT team to ensure the agency's EHR system can appropriately capture and report on program data and performance/quality measures.
  • Produce and disseminate data and evaluation summaries to key program staff, senior management, and SAMHSA grant officers; provide ongoing evaluative feedback to program staff and implement quality improvement strategies to improve outcome measures.
  • Assist the Project Director with the timely submission of required data reports to SAMHSA.
  • Work to strengthen Callen-Lorde's Diversity, Equity and Inclusion work. In tandem with other managers, staff, and the agency's DEI committee, work to create an anti-racist and anti-oppressive culture and work environment.
  • Collaborate with HR and other departmental directors on staff recruitment, onboarding and training.

  • Collaborate with Finance Department to monitor grant budget; regularly track grant expenditures against approved budget; initiate budget modification requests as needed.
  • Assisting in workflow redesign, facilitating the process of screenings and referrals in and from other departments, and ensuring patients receive proper follow-up care
  • Collection of data related to substance use screening and care at Callen-Lorde; working with Quality Management teams to set and meet benchmarks for substance use identification and care
  • Developing Callen-Lorde's policies and procedures related to substance use screening, assessment, treatment and referrals
  • Working closely with HIT, IT and internal and external EHR specialists to review grant-related documentation procedures including use of tablets, explore IT/HIT needs of providers, and work with management on plan for increasing efficiency of EHR and IT network for documentation of substance use
  • Working with an interdisciplinary team to assess agency training needs, specifically in the substance use screening and the provision of general care
  • Developing outreach plans to patients who are disengaged in care to ensure that patients living with addictions have needs met, with a specific focus on LGBTQ-identified patients
  • Providing grant-related trainings to multidisciplinary teams, including but not limited to medical providers, behavioral health providers, nurses, care coordinators/case managers and dental providers
  • Attending meetings including but not limited to: Medical Operations, General Operations, Quality Improvement, Behavioral Health Operations, Management/Director Meetings, Site-Specific Meetings, and Meetings with External Partners
  • Developing external partnerships, developing seamless system of information sharing and referrals to and from other facilities
  • Working with behavioral health team to create more robust programming for substance use in existing clinics with a special focus on opioid and crystal methamphetamine use

  • Graduate degree in Social Work, Public Health, or Public Administration required.
  • NYS Licensure in Social Work (for MSW) preferred.
  • 3-5 years data evaluating experience preferably with grant indicators.
  • Knowledge of behavioral health and primary health care concepts and processes and program evaluation.
  • Preferred knowledge on grant programs, deliverable, quarterly reports completion and data evaluation review. 
  • Strong interpersonal and verbal communication skills, ability to engage staff at all levels, collaborative team player.
  • Knowledge of grant process and grants writing capabilities.
  • Ability to work with a strong team of professionals in a culturally diverse environment.
  • Ability to multitask and to work and function under pressure.
  • Bilingual - Spanish strongly preferred.
  • Hybrid work schedule available

*Acacia Network is an equal opportunity employer*

Job Requirements


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