Career Opportunities at Acacia


Job Details

Health Care

HEP-C Patient Navigator  Bronx, NY  : 9/7/2021
Job Description

Job ID#:


Job Category:

Health Care

Position Type:

Full Time


The Patient Navigator"s role is to assist patients in navigating the medical system to complete medical evaluation and initiate hepatitis C treatment. The Navigator reinforces hepatitis C medical education with the patients and provides support to the patient throughout the process. A bilingual speaking candidate is required to communicate with some of our patients. The Navigator attends and schedules clinic visits with the patients and assists the clinical providers with managing the patients and clinic sessions. The Navigator also participates in all community outreach activities. Outreach activities include educational presentations, hepatitis C rapid testing (including pre and posttest counseling), and facilitating appointments in the clinic for those who test positive. Salary is $40,000
This is a grant-funded position. Specific responsibilities are below:
KEY ESSENTIAL FUNCTIONS:                                                                                                                           
  • Follow-up to clinic visits, including scheduling all appointments and follow-up on clinician
  • Call patients to remind them about appointments
  • Schedule work-up procedures (ultrasounds, etc)
  • Obtain prior approval for procedures from patients" insurance providers
  • Assist patients with application for pharmaceutical company patient assistance programs
  • Assist patients with applications for free care or with referrals to social worker
  • Update the patient databases in AIRS and Nextgen
  • Track patient follow-up
  • Assist with reports to funding organizations
  • Assist patients with other activities to decrease barriers to care
  • Compose weekly email regarding upcoming clinical visits
  • Provide feedback to HCV team during weekly meetings
  • Take case conference notes on patients and send out to clinical providers
  • Attend the Hepatitis C (HCV) patients" clinic visits during clinic sessions with patients.
  • Provide support for patients and address their questions and concerns;
  • Clarify information and answer questions regarding disease pathology, treatment eligibility and evaluation, hepatitis C treatment and medications, and managing co-morbidities
  • Assist patients on hepatitis C treatment by providing support for patients while on hepatitis C treatment, by providing assistance in managing side effects or other problems
  • Attend and assist in coordinating monthly support group
  • Assist clinicians
  • Update clinician on all new developments concerning patient
  • Order patient"s hepatitis C medication
  • Track prescriptions and refills
  • Assist with research and grant activities as needed
  • Literature review, recruitment, consenting patients, conducting interviews, providing follow-up.
  • Participate in clinic Quality Initiative activities
  • Assist with peer program planning and implementation
  • Attend HCV Task Force Meetings
  • High School Diploma required BA Preferred
  • Two (2) year experience navigating systems for individuals with chronic illnesses (including HIV)
  • Experience working with homeless population
  • Bilingual - Spanish speaking a plus.
*Acacia Network is an equal opportunity employer*

Job Requirements


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