The program director is responsible for oversight of outpatient core services that includes; performance improvement, quality improvement and utilization review to include all required monthly reports.
KEY ESSENTIAL FUNCTIONS:
- Discuss issues that have direct impact on the operation of the program.
- Receive direction, assignments and acts as liaison between the Administrator, Medical Director and Counselors.
- Assist and supervise all clinical functions and trainings under the supervision of the Clinical & Programs Director.
- Coordinate under the supervision of the Clinical & Programs Director all state and local regulations of the residential site maintaining the complete safety of all clients and staff as well as facility vehicles.
- Discuss the implementation of programmatic plans for the residents noting expected success rates.
- Supervise program personnel and assists with evaluation, counseling, discipline and generally insures that program personnel are performing satisfactorily.
- Oversight and monitoring of billable hours of service required. Provide support, training, and remediation where needed to assist supervisees in meeting program’s billing expectations and caseload requirements, charting, recordkeeping, documentation standards and all other quality assurance standard.
- Identifies and implements tactical steps to increase and retain census and productivity amongst staff
- Works with clinic team to insure operations are prepared to handle increased census
- Identifies training needs and makes recommendations. Provides education and training opportunities to all staff to meet required training needs for program
- Assist with the recruitment of and makes recommendations regarding the promotion of program personnel.
- Chairs program staff meetings, treatment team review meetings, case conferences and quality assurance review meetings.
- Elicits and reviews program and operating reports from staff concerning areas of responsibilities.
- Establishes liaison with appropriate agencies/outreach.
- Responsible for departmental budgetary planning, including cost control and prudent disbursement of Agency funds by department staff.
- Communicates with and insures compliance with regulatory bodies (OASAS, Joint Commission, DEA, SAMHSA, HIPPA) to include state and federal regulation.
- Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth and meet regulatory requirements
- Responsible for the daily operations and performance of the outpatient programs
- Participates collaboratively as part of a multidisciplinary team, able to proactively collaborate with other supervisors and program director to ensure best possible training for supervisees and service delivery for clients
EDUCATION AND EXPERIENCE REQUIRED:
- Master’s Degree in Social Work, Psychology of related Human Services field required.
- Must be a Qualified Healthcare Professional (QHP)·
- LMSW/LMHC required; LCSW preferred. Must have CASAC credential or obtain within 12-months of hire.
- Must have minimum of 3-years clinical work experience in the chemical dependence field.
- At least six-years of experience in a supervisory, management or leadership role Preferred
- If not obtained already, must complete Clinical Supervision Foundations Training I and II within six months of hire and SBIRT, MAT, Ethics and Confidentiality online training within 30-days of hire.
- Knowledge of OASAS, OMIG, and other regulatory bodies.
- Must have excellent verbal and written communication skills, professional presentation and excellent interpersonal/customer service skills.
- Specialized experience in mental health, trauma and family engagement are a plus.
- Have strong knowledge of OASAS regulations; preferably 822 outpatient regulations
*Acacia Network is an equal opportunity employer*