Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.
The Family Worker requires someone who is culturally aware and sensitive to the needs of the Latino population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Family Worker uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. The Family Worker primary roles are to encourage family members to promote "whole health" by taking control of their own health and wellness. Person will facilitate engagement and participation of parents and families in their family member's care. Person will model hope, personal responsibility, self-advocacy, coping skill development and community connectedness.
Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity.
Responsibilities consist of but not limited to:
- Provide recovery-oriented interventions children diagnosed with severe and persistent mental illnesses.
- Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services.
- Communicate effectively with clients and collateral contacts and conduct outreach for care coordination.
- Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, obtain food, obtain housing, and access appropriate care in the community.
- Provide psychoeducation to families and natural supports.
- Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning
- Connect individuals to self-help groups in the community.
- Connect families with resources in the community, such as housing supports, recreational programs, food banks, churches…etc.
- Provide pre-crisis and crisis support services.
- Provide parent skills development and training.
- Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support.
- Provide support to family members to understand their rights in a school setting.
- Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures.
- Maintain compliance with all organizational policies and procedures.
- Facilitate and co-facilitate EBPs groups
- Participate as member of the EBPs groups’ curriculum development process.
- Perform additional relevant duties as requested by supervisor/management.
- Complete office duties as needed/required
- Hold a high school diploma or jurisdictionally certified high school equivalency
- Bi-lingual (Spanish/English); strongly preferred
- NYS OMH certification is required (ie: FPA or CPS)
- Experience or desire to work with people who have a mental illness
- Experience working with families
- Positive attitude and professional demeanor
- Ability to complete work independently as well as in collaboration with team members
- Must be team oriented with a willingness to be flexible and helpful.
- Excellent computer skills including, Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email
- Ability to communicate effectively orally and in writing
- Highly organized, motivated self-starter
- Excellent time management skills.
We offer to the chosen candidate a generous compensation package!
*Acacia network is an Equal Opportunity Employer*