Career Opportunities at Acacia


Job Details

Residential Program

Operations Aide  Bronx,   : 7/24/2019
Job Description

Job ID#:


Job Category:

Residential Program

Position Type:

Full Time

Positions Available:



Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.
The milieu staff provides overall supervision and support in the program elements to ensure the timely execution of facility schedule, safety, and client transportation.
Responsibilities consist of but not limited to:
  • Coordinate and verify client movement throughout the facility.
  • Assist with client induction into the program working closely with intake staff.
  • Reports incidents, accidents and client concerns or problems to appropriate clinical staff or supervisor.
  • Documents status of facility in proper log book.
  • Monitor client conduct and overall behavior during tour of duty.
  • Distributes client’s property (including searches) or mail.
  • Conducts searches for contraband according to established organizational policy.
  • Conducts crisis intervention counseling to clients exhibiting disruptive/unusual behavior.
  • Conducts rounds on an hourly basis to assess clients conduct plus ensure the ongoing safety and cleanliness of the facility. Communicate facility needs to facilities staff and/or supervisor via work orders.
  • Obtain and distribute to counseling staff court, HRA and other documents needed from clients.
  • Participate in case conferences and case reviews as needed.
  • Assist with coordinating and escorting clients on healthy walks, recreational activities, etc. as needed.
  • May assist with distributing WAM and other incentives.
  • Other duties as assigned.
  • High School diploma required, College Preferred
  • High School diploma required, College Preferred
  • 1 year related counseling experience in Substance Abuse/Mental Health.
  • Excellent organizational, reporting, recordkeeping skills.
  • Ability to effectively communicate orally and in writing.
  • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
  • Ability to make decisions based on education preparation and experience, which reflect consistency with Agency philosophy, policies and procedures, standards of care and review body requirements. 
  • Bilingual – Spanish speaking a plus.
  • We offer to the chosen candidate a generous compensation package!
*Acacia network is an Equal Opportunity Employer*

Job Requirements


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