Position Summary:
Our Community-Based Research Department, housed in the Bronx is currently hiring a Clinical Research Medical Assistant. supports the conduct of clinical trials and research studies by performing both administrative and clinical tasks under the supervision of investigators, research coordinators, or clinicians.
We are seeking an individual with previous medical assistant experience and graduate from a Medical Assistant training program who also possesses a National Certified Phlebotomy Technician credential as blood draws are common in this role.
Bilingual English/Spanish is required for this role.
Key Duties:
- Assist in recruiting, screening, and enrolling study participants; obtain informed consent in accordance with regulatory and institutional requirements.
- Prepare participants for visits, record vital signs, collect medical history, and conduct assigned screenings or point-of-care testing.
- Perform or assist with phlebotomy, EKGs, specimen collection, and other protocol-specified clinical procedures requiring certified technical skills.
- Label, process, and handle biological specimens per protocol, ensuring accurate tracking and chain-of-custody documentation.
- Record and verify study data accurately in source documents and electronic data capture (EDC) systems; maintain case report forms (CRFs).
- Support adherence to IRB guidelines, Good Clinical Practice (GCP), HIPAA, and study-specific protocols to ensure audit readiness.
- Schedule participant visits, send reminders, monitor adherence to protocol timelines, and follow up on missed appointments or adverse events.
- Assist investigators and clinicians during study visits, procedures, and patient exams; ensure smooth coordination of care and study flow.
- Maintain study supplies, prepare materials for monitoring visits, and coordinate with multidisciplinary teams (clinical, administrative, and sponsor staff).
- Maintain and organize essential study records, including informed consent forms, regulatory binders, subject logs, and communication records.
- Serve as a point of contact for participants, addressing questions or concerns, and ensuring ongoing engagement throughout the study.
- Demonstrate professionalism with participants, staff, and sponsors; ensure accuracy, completeness, and timeliness in all tasks and documentation.
Minimum Qualifications:
- High School Diploma and Medical Assistant Certificate is required
- Nationally Certified CPT/Phlebotomy Tech through nationally accredited institution.
- 1-2 years of previously Medical Assistant experience.
- Familiarity with clinical research is a huge plus.
- Bilingual Spanish/English required
- Excellent communication skills.
- Detailed-oriented with ability to multi-task.
Starting Compensation: Minimum: $47,840 per annum; Maximum: $49,920 per annum.
Work Environment Type, Location, and Schedule:
Onsite, Monday through Friday 8am-5pm or 9am-6pm shift, Bronx, NY.
As a full time associate at Urban Health Plan, you'll enjoy:
- Fully funded Health Insurance for you/ 73.5% funded Health Insurance for your family
- Dental, Vision, and Prescription Coverage
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Programs
- Employee Assistant Program
- Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
- Fitness Discounts and Perks through our medical plan.
- $50,000 term life Insurance
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.