Position Summary:
Under the general supervision of the AVP/SR Administrator for Health Center Operations , the Assistant Director of Bella Vista Health Centers will assist in directing the day-to-day functions of the facilities in accordance with current federal, state, and local standards, guidelines, and regulations that govern the organization, and as may be directed by the AVP/SR Administrator for Health Center Operations, to assure that the highest degree of quality care is maintained at all times.
Key Duties:
- Assist the AVP/SR Admin with the general day-to-day operations of Bella Vista Health Center.
- Provide supervision to the front desk staff (PSR)
- Provide training and orientation to new associates.
- Coordinate the scheduling of all provider vacations, educational and personal leave and informs all appropriate personnel accordingly.
- Assist in scheduling department working hours, personnel, and work assignments as necessary or required.
- Maintain and monitor daily & monthly schedules (providers & line staff).
- Responsible for the Cash Collection process including daily reconciliation.
- Follow-up on issues presented during Site Dir, Operations Sub-council, Joint Commission, Meetings and provide updates to the AVP/SR Administrator.
- Perform weekly inspections of the facility to assure that established policies and procedures are being implemented and followed and reports findings to the AVP/SR Administrator
- Identify and report daily operational issues including but not limited to staff and/or provider coverage and equipment malfunction.
- Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the organization.
- Ensure that the facilities are maintained in a clean and safe manner for patients and staff.
- Assist with the supervision and coordination of special projects including PMO.
- Follow-up with specific outside vendors relating to operational issues including but not limited to furniture, printing, and copiers/faxes.
- Assist in the review of vendor invoices and report delinquencies to the AVP/SR Administrator.
- Provide coverage in vacant areas as directed by the AVP/SR Administrator.
- Provide representation at meetings as specified by the AVP/SR Administrator.
- Represent UHP in dealing with outside agencies as directed by the AVP/SR Administrator.
- Function as patient advocate and assure all patient comments are processed accordingly.
- Participate in the hiring, training, of the PSR's in addition conduct end of year evaluations.
Minimum Qualifications:
- Bachelor's Degree in Healthcare Administration, Public Administration, or related field of study.
- 5+ years of experience working in an outpatient health center or related setting within healthcare field.
- 1-2 years of established experience managing programs, procedures, or people.
- Bilingual Spanish/English, strongly preferred.
- Knowledge of Electronic Health Records, eClinicalworks
- Ability to thrive with independent work and to manage time.
- Ability to engage in conflict resolution and communicate effectively during adversity.
Work Environment Type, Location, and Schedule:
This position is based ONSITE in the Bronx, Monday to Friday 8am-5pm
Starting Compensation: Minimum: $70,000 annually; Maximum: $70,000 annually
As a full time associate at Urban Health Plan, you'll enjoy:
- Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
- Dental, Vision, and prescription Coverage
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Programs
- Employee Assistant Programs
- Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
- Fitness Discounts and Perks through our medical plan
- $50,000 term life Insurance
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.