Position Summary:
The Specialty Case Manager (Bilingual Spanish/English) will be a member of our Social Services department, working in support of patients in our flagship community health center, El Nuevo San Juan. The Case Manager will support clients who are a part of our behavioral health population, by conducting assessments, identifying support services needed, providing internal/external referrals, advocacy, and social services.
Key Duties:
- Conducts assessments and screenings to determine mental status, coping mechanisms, and specific support service needs.
- Provides case management assistance to patients including special populations. Case management assistance includes general and specialized screenings, assessments, advocacy, and referrals to internal and external services as needed.
- Obtains specifics resources that are required to improve patient health. Including but not limited to: Medical Durable Equipment, Home Care Applications, Medical Transportation, and other resources requested by provider.
- Provides resources for patients such as food pantries, nutrition information, housing resources, legal resources, DV programs, and health insurance assistance.
- Conducts intake and creates and updates patient charts. As part of intake, completes patient assessments to include screening for psycho-social and nutritional problems, and learning needs and provides appropriate referrals to case manager, LCSW, nutritionist, etc. as needed. Assure that patients in crisis are immediately assessed by a provider or LCSW.
- Identifies patients in need of social work services or patients experiencing a crisis and refers patients to social worker or crisis responder. Provides support to crisis responders when working with patients on crisis.
- Serves as an advocate and networking-professional to connect patients with services that are catered to their needs.
- Works in close collaboration with Licensed Social Worker to support patients that are experiencing crisis.
Minimum Qualifications:
- Bachelor's Degree in Social Work, Psychology, Human Services, or related field of study.
- Bilingual Spanish/English, required.
- Team-player and willing to go the extra mile to support patients in our care.
- Proficiency with Microsoft Office.
- Ability to thrive in either an onsite or remote environment.
- Commitment to excellence and to providing quality service to patients.
Work Environment Type, Location, and Schedule:
Onsite, Monday to Friday 8:00 a.m. to 5:00 p.m.
Starting Compensation: Minimum: $21.1538/hour ($44,000 annually); Maximum: $21.1538/hour ($44,000 annually)
As a full time associate at Urban Health Plan, you'll enjoy:
- Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
- Dental, Vision, and prescription Coverage
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Programs
- Employee Assistant Programs
- Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
- Fitness Discounts and Perks through our medical plan
- $50,000 term life Insurance
- Pet Insurance
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, 50 years ago. That tradition continues today by promoting excellence in everything that we do.
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.