Customer Service Representative Burnt Hills, NY Posted: 4/24/2024
Job Description
Job ID#:
4086
Job Category:
Customer Service
Positions Available:
2
Are you a customer-oriented individual who thrives on providing exceptional service? We're currently seeking a Customer Service Representative (CSR) to join our client's team, located near Ballston Spa, NY, and act as a liaison between their clients and customers. The ideal candidate will excel in resolving issues with accuracy and efficiency, while maintaining a positive and empathetic attitude.
Responsibilities of the Customer Service Representative will include:
Act as a liaison between clients and customers, providing timely and accurate assistance.
Resolve customer inquiries and concerns with patience and empathy.
Gather valuable customer feedback to improve service standards.
Utilize problem-solving skills to address customer complaints effectively.
Maintain high levels of customer satisfaction through attentive service.
Job Requirements
Qualifications of the Customer Service Representative:
Strong communication skills and a passion for helping others.
Ability to thrive in a fast-paced, team-oriented environment.
Experience in data entry is preferred, with proficiency in MS Outlook, Excel, and Teams.
Ability to maintain composure in challenging situations, including interactions with frustrated customers.
Willingness to adapt to changing procedures and client needs.
Pay for this position is commensurate with experience and education, ranging roughly from $18-$23/hr.
To see a full listing of all our open positions, please visit: https://www.redshiftrecruiting.com/jobs-hiring-near-me
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.
