Job Details


Production


Product Support Specialist  Clifton Park, NY  Posted: 2/1/2024
Job Description

Job ID#:

3960

Job Category:

Production


One of our local clients has an opening for a Product Support Specialist in the Clifton Park, NY area! This is a great opportunity for a detail-oriented person who enjoys working with their hands. 
 
Responsibilities of the Product Support Specialist will include: 
  • Answer inbound calls and emails regarding products
  • Maintain inventory of required materials
  • Troubleshoot customer issues and escalate issues when necessary
  • Data entry and manage database
  • Identify and suggest opportunities for process improvements
  • Maintain a clean and neat work environment
  • Additional responsibilities as assigned

 
Job Requirements

 

Qualifications for the role of Product Support Specialist
  • 2+ years of customer service experience
  • Electrical/electronic experience is preferred
  • Hands-on experience with a good mechanical aptitude
  • Organized and detail-oriented
  • Able to work both independently and as part of a team

Pay for this position is commensurate with experience and education, ranging roughly from $55,000 to $75,000 annually.
 
To see a full listing of all our open positions, please visit:
 
redShift Recruiting LLC is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.




 

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