Job Details


Administrative


Service Administrator  Troy, NY  Posted: 9/30/2025
Job Description

Job ID#:

4858

Job Category:

Administrative


Are you looking for a role where technology, precision, and innovation come together? A global leader in advanced micro- and nanofabrication equipment is seeking a Service Department Administrator to join its growing team near East Greenbush, NY. This is an opportunity to support cutting-edge projects that empower industries, researchers, and innovators around the world to push the boundaries of what's possible.  This is a temporary position with the possibility to be hired permanently.

 

What You'll Do

  • In this role, you'll be at the center of our Service Department operations, working with cross-functional teams including Service Management, Field Engineers, Finance, and Logistics. Your key responsibilities will include:
  • Managing and maintaining ERP database systems to ensure accuracy and efficiency.
  • Handling service agreements, order processing, contract coverage review, and service quotations.
  • Monitoring and verifying KPI data and preparing reports for leadership.
  • Supporting logistics with cycle counts, shipping, and receiving.
  • Tracking the status of maintenance agreements.
  • Assisting with process optimization and identifying improvements to enhance departmental efficiency.
  • Performing additional administrative support tasks as needed.

 
Job Requirements

 

What We're Looking For

  • We are seeking someone who is detail-oriented, tech-savvy, and thrives in a collaborative environment. The ideal candidate will have:
  • An Associate's or Bachelor's degree in Business (or related field) with interest in technology and data management.
  • Experience in a service department setting (preferred).
  • Strong proficiency in Microsoft Office, especially Excel and Office 365.
  • Familiarity with ERP systems and comfort learning system optimization.
  • Experience with data analysis, reporting, and presentation.
  • Strong organizational skills with the ability to multitask effectively.
  • Excellent communication and teamwork skills.
  • A proactive, hands-on approach with an eye for process improvement.

 

Pay for this position is commensurate with experience and education, ranging roughly from $26-$28/hr.

 

 

To see a full listing of all our open positions, please visit:
 
https://www.redshiftrecruiting.com/jobs-hiring-near-me

 

redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.




 

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