Our well-established client in the industrial services sector is seeking a highly organized and proactive Office Manager to support field operations and technician coordination. This is a full-time, on-site role located near East Greenbush, NY.

Responsibilities of the Office Manager will include:

• Coordinate and schedule comprehensive annual training programs for field technicians, including product knowledge, safety protocols, and customer-specific site requirements.
• Lead training sessions covering laptops, Microsoft Office tools, proprietary software, and essential industry applications.
• Create and implement standardized operating procedures (SOPs) to improve workflow efficiency and consistency across departments.
• Oversee day-to-day operations for a service fleet, managing maintenance schedules, operational costs, and regulatory compliance.
• Manage all aspects of a rental division, from quoting and logistics to service coordination and contract conclusion.
• Administer purchase order processes in line with work orders, including tracking returns, billing accuracy, and inventory reconciliation.
• Review and record weekly technician service hours to ensure proper billing and payroll processing in accordance with policy and deadlines.
• Prepare tailored annual contracts for preventative maintenance services based on specific customer sites and equipment needs.
• Maintain comprehensive and organized digital records, including service reports, equipment data, site images, and combustion recordings.