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Customer Service Analyst Minneapolis, MN 
     
Posted:  12/5/2017
Recruiter Name:  Tammi Thompson
Phone:  (952) 641-3440
Job ID:  14318
Category:  Administrative/Customer Service
Job Type:  Contract to direct
 
Minimum Experience:  2-5
Required Education:  -
Salary:  $ 16.00 - $ 17.00
 
Job Description

Customer Service Analyst (Contract to direct) $16-17/hr.
Minneapolis, MN
 
Responsibilities:
  • Responsible for issuing all returned goods authorization to the customers, closing all returned goods, sending engineering  reports  to customers, sending back product and issuing all credits associated with returned goods authorization
  • Issuing additional credits from Inside Sales department that need to be processed
  • Assisting the plants in their returned goods authorization processing as well when questions arise
  • Enter all request for quotations from customers into the database daily
  • Process manual order entry
  • Cover  lunch for Receptionist
  • Answer phones at front desk for 3 hours a day to assist the receptionist
  • Liaison between customers and production control, business units and engineering
  • Authorize requests for return of merchandise
  • Develop a professional rapport with customers
  • Special projects as assigned by the Sales Administration Manager


Job Requirements

Qualifications:
  • Customer Service experience a must
  • High school diploma or GED
  • Data entry accuracy and attention to detail
  • Candidates must exhibit strong work ethic, attention to detail and an aptitude for working in a variety of computer programs such as Microsoft office and Lotus Notes
 
 
 
                                                           Konik Primestaff is an Equal Opportunity Employer
Konik Primestaff has been a leader in the technical staffing industry for more than 40 years, providing the fastest and easiest link between employees and employers. Konik Primestaff has specialized in placing professional, qualified personnel in Minnesota and western Wisconsin businesses since its inception and maintains a strong commitment to customer service




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PrimeStaff | 3434 Lexington Avenue North, Suite 400 Shoreview, MN 55126 | 651-697-1020 | Email>>