|IT Help-Desk (9 Languages Supported)||Montreal, PQ|
Alphanumeric Systems, Inc., a woman-owned leader in IT services for more than 30 years, specializes in delivering robust, adaptable IT solutions that empower our clients to successfully respond to business opportunities, protect vital systems and data, and maximize their technology investments.
Alphanumeric Systems provides global IT support in 9 languages and is seeking professional talents in Montreal who speak English and an additional language.
We offer a base salary, language incentive, night pay incentive (for over-night shifts), full benefits, and our famous 'Work from Home' program. This program allows you to work your shift hours from the comfort of your home allowing you to save both money and time.
Our job positions do not involve any selling or providing medical advice. We offer full and comprehensive training.
Must be Canadian citizen or hold an open work permit that allows you to work full-time.
A downtown location (Square Victoria Metro)
Work from the comfort of your home
Life, medical and dental benefits (after probation)
Employer-paid E-Learning courses
Employee recognition awards
Referral bonus program
Team building activities/events
Continuous coaching, training and development.
Alphanumeric is hiring a IT Help-Desk Analyst who speaks English and an additional language (French, Japanese, Italian, Spanish, German, Russian, Portuguese, or Mandarin) to work from home providing level one technical support to clienteles via inbound calls, emails and tickets.
Essential Functions and Responsibilities:
Job Requirements: Education and/or Experience:
Communication Skills, Reasoning Ability and/or Mathematical Skills:
**Please specify on your resume the spoken and written languages you are fluent in**