Make Your Mark with a Job at Alphanumeric


Job Details

Technical Writer  Raleigh, NC  Posted: 9/19/2022
Job Description

Job ID#:


Alphanumeric is hiring a HEALTHCARE TECHNICAL WRITER.
This is a fully remote and "Contract to Hire" job opportunity.  

In this role you are the technical healthcare lead responding to RFPs and Security Questionnaires across companys' product portfolio. You will have a high level of familiarity and confidence with the healthcare environment including Medicare and Medicaid where our clinical nursing assessment solutions will be deployed. You'll engage with internal and external customers to represent the technical aspects of our solutions. The importance of exchanging information quickly and accurately goes beyond cost savings and winning new business, it sets a standard communication process with new partnerships within organizations. It is the companys' goal to create a unified process to ensure that the RFP process provides an easy way to collect and evaluate a vendor's background, experience, product or service quality and consistency, capabilities, customer service, security, and more.

This position reports to the Vice President for Sales and is a part of a team who manages overall prospect and client needs.

    Develop and manage a formal field intake process that supports the development and management of Request for Proposals (RFPs).
    Oversee the development of proposals and/or other documents describing companys' products and services in response to requests from prospective clients and/or current clients when up for renewal.
    Analyze and understand the requirements of RFPs, Request for Information (RFIs), and Security Questionnaires; plan and craft responses that adequately meet and address these requirements.
    Write and edit proposals for readability, consistency, and appropriate tone describing company capabilities, management approach, and/or past performance.
    Collaborate with Subject Matter Experts (SMEs) and corporate personnel, developing and writing technical and management content for responses that are aligned with the proposal requests
    Collaborate with other departments including Marketing, Sales, Legal, Technology, and other experts to produce high-quality, accurate responses and Maintain RFP database that includes the FAQ/Technical/Legal/ Security Product answers.
    Edit and proofread proposals and other related materials to ensure accuracy, clarity, readability, and consistency with company guidelines and standards
    Responsible for end-to-end project management; meet proposal deadlines by establishing priorities and target dates for information gathering writing, review, and approval
    Contribute new and updated content from completed proposals and upload to a content library

Job Requirements


    Bachelor's degree in English, communications, healthcare experience preferred
    Experience in editorial writing for a technical environment that can be referenced and verified
    At least 3 years of experience in a technical healthcare environment writing technical proposals or a combination of education and experience in a technical environment
    Experience in design and formatting
    Outstanding organizational skills and attention to detail
    Ability to meet deadlines with excellent interpersonal skills and problem-solving skills


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