Make Your Mark with a Job at Alphanumeric


Job Details

Service Technician - PC Hardware Support  Malvern, PA  Posted: 7/18/2022
Job Description

Job ID#:


Alphanumeric is hiring a Service Technician to work on site in King of Prussia, PA for one of the largest pharmaceutical companies in the world.  This is a perm contract with great benefits.

Key Responsibilities:

*  The successful candidate should possess good customer service and communication skills and be effective working individually and as a member of a service/deployment team installing/moving workstations and performing basic hardware support in a dispatch capacity. Serves on a deployment team
*    Provide desktop, laptop and printer moves and repair
*    Provide dispatched hardware repair duties
*    Serves on a team providing on-site help desk support 
*    Local travel is required
*    Requires a valid driver's license and a vehicle in good working order
*    Position requires continuous self study to keep up with the constantly changing technology
*    On site customer training may be required
*    Recurring report requirements may include but are not limited to: Time sheets, Expense reports, Billable Time sheets, Task Completion Documentation
*    Perform other duties as assigned

This position requires that all workers be fully vaccinated against COVID-19 and proof of vaccination will be required. Considerations will be made for those seeking Medical Exemption under ADA or Religious exemption under Title VII

Job Requirements


Education / Experience:
*    Computer Science or related degree and a minimum of 1-year previous IT support experience preferably in a call center environment and/or any equivalent combination of education and experience.

Certificates, Licenses, Registrations:
*    A+ certification or equivalent experience with a Geek Squad or equivalent

Computer Skills:
*    High proficiency in Windows and MS Office Suite applications
*    Solid computer keyboarding, multiple monitor, and touchpad skills
*    General understanding of various software and hardware

Communication Skills:
*    Basic verbal written communication skills are required
*    Must possess good time management skills

#LI - MF1


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