Alphanumeric is hiring a HUMAN RESOURCES BUSINESS PARTNER - Level 3 to work out of the Richmond, VA area with an established stronghold in the financial and insurance industries.
The Human Resources Business Partner for our Eligibility and Payments teams, offers an exciting opportunity to partner with key functions and be part of dynamic HR team! In this client facing, fast-paced role, you will utilize your customer-focused expertise as a business partner for the Operations teams while gaining valuable experience and exposure.
YOUR RESPONSIBILITIES
* Execute key HR strategies and initiatives in support of the objectives of Operations-Customer Service functions.
* Provide coaching to leaders and employees to influence and drive outcome and change.
* As an internal consultant, lead key processes including talent development, organizational design, succession planning, compensation planning, and employee relations activities.
* Monitor progress of HR programs and initiatives against HR and business metrics, milestones, and goals.
* Partner with clients to determine the best actions to drive high performance levels and enhance team effectiveness.
* Partner with the recruiting team to oversee staffing initiatives to effectively recruit, interview and select candidates.
* Identify, evaluate, and resolve employee relations, work performance, and organizational productivity concerns. Support management by providing human resources advice, counsel, and decisions.
* Provide coaching/consulting on change initiatives to drive organizational change and enhance business performance.
* Partner with managers and other teams across the company to ensure programs and practices align to the desired culture, employee engagement, community relations and diversity goals of the organization.