POSITION OVERVIEW:
Under direction, the Case Manager, Social Worker and Program Director. Performs professional social work with individuals and/or families to obtain health, financial and social services; provides assessments and develops and implements case management plans; performs related duties as required. Pays;$39,100 per year
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KEY ESSENTIAL FUNCTIONS:
- Conduct comprehensive client assessments to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information as appropriate to develop and create a cost effective care plan.
- Develop support systems to meet client needs by identifying and coordinating a variety of available services.
- Evaluate client risk and assess need for immediate intervention.
- Conduct site visits to clients' homes.
- Develop, prepare and present training and educational programs/workshops.
- Prepare written reports for funding agency, city, and cooperating agencies.
- Assist in the recruitment, training, supervision, and support of volunteers.
- Interpret and explain laws, regulations and service programs to elders and others.
- Determine need for and conduct inter-agency and/or family conferences.
- Provide supportive counseling and advocacy for clients.
- Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures.
- Build and maintain positive working relationships with co-workers, other city employees and the public using principles of good customer service.
REQUIREMENTS:
- Analytical, Communications and Organizational skills
- Knowledgeable of principles and practices of social work as applied to all populations.
- Knowledgeable of signs and symptoms of mental illness and diseases which cause memory loss; family dynamics, and human behavior related to the aging process.
- Insight of cultural influences on behavior in a multicultural community.
- Knowledgeable of laws and regulations regarding elder abuse and functions of public assistance and social service systems.
- Knowledge of operating various technological devices.
- Strong communication/interpersonal skills both written and oral.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Bachelor's Degree in Social Sciences or related field and three years of social service experience, one year of which has been with senior citizens; or Master's Degree in Social Sciences or related field with one year of professional case management experience involving senior citizens and related geriatric issues
- Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.